EveryChild CA Cancellation and Refund Policy
Refund Guidelines
It is the policy of EveryChild California that refunds will be offered up to two (2) weeks prior to the first day of the event. After that date, substitutions are allowed but no refunds will be given. There will be no refunds and registration fees are due in full for no-shows. All requests must be made in writing and sent either through e-mail, fax, or mail to the EveryChild California Administrative Office. All refunds will be processed by check. If a request is mailed it must be postmarked two weeks prior to the first day of the event.
Administrative Fee
All cancellation requests will be assessed an administrative fee per registrant. EveryChild California will assess a $25 an administrative fee for all events with registration fees of $0-$149 and a $50 administrative fee for events with registration fees of $150 and above.
Substitution Policy
Substitutions are allowed up to 24 hours of the first day of the event. If substituting a non-member for a member registration for Fall Technical Assistance, Great Administrators, Leadership Academy, 1 or 2-day live professional seminars the pricing will be adjusted to the non-member amount and EveryChild California will invoice for the difference. If a member is substituted for a non-member refunds of pricing differences may be requested in writing.
Please note: Non-advanced payment of registration fees does not void the cancellation policy. All registrations not canceled are still responsible for the full balance regardless of attendance. There are no administrative fees for substitutions.
Due to the nature of EveryChild California, a non-profit membership-based Association; substitutions are always preferred to refunds.
Recordings and Resources: For EveryChild CA virtual events, when allowed by presenters and participating parties, recordings will be made available for 30-days for registered individuals. Resources such as presentation slides will also be made available for 30-days. Beyond this time frame, EveryChild CA can't guarantee the availability of either the recordings or resources, to ensure material is current and accurate.
Certificate of Attendance: EveryChild CA events with educational components align with the standards of the ECE Workforce Registry, allowing us to issue professional growth hour certificates for those who attend. Registered individuals who attend events live, or asynchronous opportunities with evidence of attendance, will be issued a certificate.
Emergency Requests
In the event that an unforeseen emergency situation occurs less than two (2) weeks prior to the first day of the Fall Technical Assistance, Great Administrators, Leadership Academy or 2-day live professional seminars, the EveryChild California Board of Directors will consider the refund request on a case-by-case basis. All emergency requests must be submitted by e-mail, mail or fax to the EveryChild California Administrative office no later than 48 hours before the first day of the event due to the advanced preparation needed for meeting materials, speaker’s presentation, meeting space, catering and waiting list. Any requests received after 48 hours before the start of the event will not be considered eligible for a refund. Emergency requests will generally not be considered for 1-day live professional seminars, Section Meetings, ECE Forums, Symposiums and Statewide Meetings.
All refund requests must include:
- Name
- Agency
- Address
- Check payable to
- Reason for refund request
- Attendee name, if different from the individual submitting the request
EveryChild California Payment Policy
Payment Due Date
Invoices are emailed to the registrants at time of registration. Payments are not required at the time of registration, but prompt payments are appreciated. Reminder invoices will be emailed directly to the registrants prior to the event start date and following the event if payment has not been received. Hard copies of the invoices will be mailed if payment is not received within 30 days of the start date of the event and will be mailed to the address on their profile. Payments should be received no later than 30 days from the conclusion of the event and will otherwise be considered delinquent and subject to penalty.
Payment Types Accepted
EveryChild California accepts payment by AMEX, Visa, MasterCard and by check. Payment can be made through the payment portal accessible by logging into the registrant’s profile on www.everychildca.org. Payment can be mailed to the EveryChild California office at 1107 2nd Street, Suite 320 Sacramento, CA 95814. Payments can also be made by credit card by calling the EveryChild California office directly at 916-443-5919. In some cases, EveryChild California will accept direct deposit.
Lost Payments
Should a mailed payment not be received by EveryChild California at no fault of ours, EveryChild California will not be responsible for the costs associated with replacement including stop payment fees, notary fees, bank fees, etc.
Delinquent Payment Penalty
If invoices become 90 days past due, EveryChild California has the right to restrict the ability to register for trainings, conferences and meetings and/or place membership benefits on hold until the invoice has been paid in full.
Consent Clause
Photo Release
EveryChild California, on occasion, may take photos or videos of classes, training, and individuals for the purpose of use in social media and marketing. Registration and attendance at, or participation in, EveryChild California meetings and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future), including but not limited to the venue, sponsors, and destination organizations. Event registration may include technology that monitors your activities throughout the meeting, such as session attendance.
Email/Mail Release
EveryChild California will provide attendees contact information and email addresses to program partners and exhibitors of certain EveryChild California events. The information provided to program partners and exhibitors will only be used to inform the attendees of promotions and networking opportunities with program partners and exhibitors. Attendee information is never given to any other parties. EveryChild California does not sell attendee information. For those EveryChild California events with program partners/exhibitors, you can choose whether you wish to receive notifications and opportunities from the program partners/exhibitors via email or mail; please contact us at info@everychildca.org to remove your information from the list.
Mobile Event App Policy
The EveryChild California event mobile app has features that allow fellow meeting attendees to know and contact each other. By participating in certain EveryChild California events, you grant EveryChild California the right to upload your name, company, and company's primary address and phone number in your profile to the EveryChild California event app, which will be available to registered attendees only.
Contact Information
Requests should be sent to:
EveryChild California
1107 2nd Street, Suite 320
Sacramento, CA 95814
E-Mail: info@everychildca.org
Refund Guidelines
It is the policy of EveryChild California that refunds will be offered up to two (2) weeks prior to the first day of the event. After that date, substitutions are allowed but no refunds will be given. There will be no refunds and registration fees are due in full for no-shows. All requests must be made in writing and sent either through e-mail, fax, or mail to the EveryChild California Administrative Office. All refunds will be processed by check. If a request is mailed it must be postmarked two weeks prior to the first day of the event.
Administrative Fee
All cancellation requests will be assessed an administrative fee per registrant. EveryChild California will assess a $25 an administrative fee for all events with registration fees of $0-$149 and a $50 administrative fee for events with registration fees of $150 and above.
Substitution Policy
Substitutions are allowed up to 24 hours of the first day of the event. If substituting a non-member for a member registration for Fall Technical Assistance, Great Administrators, Leadership Academy, 1 or 2-day live professional seminars the pricing will be adjusted to the non-member amount and EveryChild California will invoice for the difference. If a member is substituted for a non-member refunds of pricing differences may be requested in writing.
Please note: Non-advanced payment of registration fees does not void the cancellation policy. All registrations not canceled are still responsible for the full balance regardless of attendance. There are no administrative fees for substitutions.
Due to the nature of EveryChild California, a non-profit membership-based Association; substitutions are always preferred to refunds.
Recordings and Resources: For EveryChild CA virtual events, when allowed by presenters and participating parties, recordings will be made available for 30-days for registered individuals. Resources such as presentation slides will also be made available for 30-days. Beyond this time frame, EveryChild CA can't guarantee the availability of either the recordings or resources, to ensure material is current and accurate.
Certificate of Attendance: EveryChild CA events with educational components align with the standards of the ECE Workforce Registry, allowing us to issue professional growth hour certificates for those who attend. Registered individuals who attend events live, or asynchronous opportunities with evidence of attendance, will be issued a certificate.
Emergency Requests
In the event that an unforeseen emergency situation occurs less than two (2) weeks prior to the first day of the Fall Technical Assistance, Great Administrators, Leadership Academy or 2-day live professional seminars, the EveryChild California Board of Directors will consider the refund request on a case-by-case basis. All emergency requests must be submitted by e-mail, mail or fax to the EveryChild California Administrative office no later than 48 hours before the first day of the event due to the advanced preparation needed for meeting materials, speaker’s presentation, meeting space, catering and waiting list. Any requests received after 48 hours before the start of the event will not be considered eligible for a refund. Emergency requests will generally not be considered for 1-day live professional seminars, Section Meetings, ECE Forums, Symposiums and Statewide Meetings.
All refund requests must include:
- Name
- Agency
- Address
- Check payable to
- Reason for refund request
- Attendee name, if different from the individual submitting the request
EveryChild California Payment Policy
Payment Due Date
Invoices are emailed to the registrants at time of registration. Payments are not required at the time of registration, but prompt payments are appreciated. Reminder invoices will be emailed directly to the registrants prior to the event start date and following the event if payment has not been received. Hard copies of the invoices will be mailed if payment is not received within 30 days of the start date of the event and will be mailed to the address on their profile. Payments should be received no later than 30 days from the conclusion of the event and will otherwise be considered delinquent and subject to penalty.
Payment Types Accepted
EveryChild California accepts payment by AMEX, Visa, MasterCard and by check. Payment can be made through the payment portal accessible by logging into the registrant’s profile on www.everychildca.org. Payment can be mailed to the EveryChild California office at 1107 2nd Street, Suite 320 Sacramento, CA 95814. Payments can also be made by credit card by calling the EveryChild California office directly at 916-443-5919. In some cases, EveryChild California will accept direct deposit.
Lost Payments
Should a mailed payment not be received by EveryChild California at no fault of ours, EveryChild California will not be responsible for the costs associated with replacement including stop payment fees, notary fees, bank fees, etc.
Delinquent Payment Penalty
If invoices become 90 days past due, EveryChild California has the right to restrict the ability to register for trainings, conferences and meetings and/or place membership benefits on hold until the invoice has been paid in full.
Consent Clause
Photo Release
EveryChild California, on occasion, may take photos or videos of classes, training, and individuals for the purpose of use in social media and marketing. Registration and attendance at, or participation in, EveryChild California meetings and other activities constitutes an agreement by the registrant to the use and distribution (both now and in the future), including but not limited to the venue, sponsors, and destination organizations. Event registration may include technology that monitors your activities throughout the meeting, such as session attendance.
Email/Mail Release
EveryChild California will provide attendees contact information and email addresses to program partners and exhibitors of certain EveryChild California events. The information provided to program partners and exhibitors will only be used to inform the attendees of promotions and networking opportunities with program partners and exhibitors. Attendee information is never given to any other parties. EveryChild California does not sell attendee information. For those EveryChild California events with program partners/exhibitors, you can choose whether you wish to receive notifications and opportunities from the program partners/exhibitors via email or mail; please contact us at info@everychildca.org to remove your information from the list.
Mobile Event App Policy
The EveryChild California event mobile app has features that allow fellow meeting attendees to know and contact each other. By participating in certain EveryChild California events, you grant EveryChild California the right to upload your name, company, and company's primary address and phone number in your profile to the EveryChild California event app, which will be available to registered attendees only.
Contact Information
Requests should be sent to:
EveryChild California
1107 2nd Street, Suite 320
Sacramento, CA 95814
E-Mail: info@everychildca.org